RUBTUR Portal — the concierge service’s internal portal
RUBTUR
- Production
- 91 commits
- in active development to August 2026
Task: remove the manual assembly of documents for a request — quotes, letters to hotels and stay programmes, in the client’s own templates.
How it works
- 01RequestClient data from the U-ON CRM
- 02Smart cardRoute, services and budget
- 03Document packQuote, hotel letters, programme · PDF, PPTX
- 04SendingFinished drafts in the manager’s Gmail
THE PORTAL’S AI LAYER — voice reports from managers (Whisper) · AI chat · BI agents · document verification · knowledge base · RBAC and single sign-on
Particulars and difficulties
The client’s own templates
Documents go to the client directly, so PDF and PPTX are assembled exactly to the brand’s templates
The data lives in somebody else’s CRM
Requests and clients come from U-ON, some from correspondence; the portal brings them into one card
A report on the move
A manager dictates a report instead of filling in a form — transcription and parsing happen in the portal
Premium clients
VIP data: roles and rights are separated, sign-on is single, access is per section
Results
- 5
- document types from one request
- 4
- external integrations
- 91
- commits in production
A document pack instead of manual assembly
The manager checks and sends something finished rather than collecting files from scratch
One workplace
Requests, documents, reports, the knowledge base and BI — inside the portal, without switching systems
Stack
Next.js 14 · Express · FastAPI · PostgreSQL · Redis · LiteLLM · ARQ · Whisper · Coolify