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Case · corporate learning · 2024

A learning system for a large holding’s support department

Timeline
MVP — 2 months
rollout — under a year

Task: bring three disconnected systems into one platform for learning and testing.

How it works

  1. 01New moduleThe operations centre: onboarding, tests, reporting, a single UI
  2. 02LegacyA boxed third-party LMS
  3. 03LegacyA Confluence-like knowledge base
  4. 04Shared data busOne employee profile; a manager assigns tests and training, the employee takes them, results aggregate in the operations centre
  5. 05Reporting and analyticsProgress by people, teams, topics and periods; flexible exports and report configuration

Particulars and difficulties

Legacy with no future

The outdated LMS and wiki were not built for reliable support or extension, and were limited in integrations

A home-grown enterprise cloud

Moved from bare metal into the company’s own custom cloud

Faked results

In the old solutions employees could cheat or falsify their results

A vague brief

A clear written scope and a roadmap were produced with the client

Results

1500
employees moved onto it
up to 100%
faster onboarding
2
months to MVP

Honest testing

Cheating is no longer possible, and the quality of completion rose several times over

Legacy stayed in service

Cheaper to build and lower operational risk than migrating and retraining everybody

Stack

PHP · Symfony · MariaDB · Elasticsearch · Vue.js · Docker · Kubernetes

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